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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Non-returnable items are as follows:
Once your return is requested, we will review your request and notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first re-check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not yet received your refund, please contact us at connect@drkilgorenolan.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Contact us at connect@drkilgorenolan.com for questions related to refunds and returns.